Online booking software for service businesses
Business Genie includes online booking software for service businesses: a customer picks a service, chooses a time and confirms, without a phone call. The same software then schedules the job, routes the crew by the shortest drive and invoices it, on the web and in the iOS and Android app.
What happens to an online booking
4 jobs6.0 mi
As booked8.0 mi
As routed0.0 mi
Priya’s Thursday with the 11:00 booking added, in the order it was booked. It reaches Brown Rd by 11:00. Simulated.
Customers book a job themselves: a service, a time, confirmed.
Booked without a call
The customer chooses the service and the time and confirms it themselves, so a job is not lost to voicemail.
Onto the crew’s route
The job goes on the schedule, and route optimization fits it into the crew’s day by the shortest drive, keeping appointment windows and job lengths.
Then paid
The job is invoiced in the same software, and the customer pays by card, Apple Pay, PayPal, Venmo or Cash App.
Then followed up
Automated follow-ups and review requests go out from Business Genie.
When nobody can get to the phone
Online booking takes the jobs a phone can’t: the call that comes while you’re on a job, driving between stops or done for the day. The customer picks the service and the time and confirms it themselves, and the job goes on the schedule for route optimization to fit into the crew’s day.
The Alvarez booking from the top of this page is the filled one: made at 9:14 on a Tuesday night, for 11:00 on Thursday. Online booking works with scheduling, the customer portal, the CRM and payments.
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Questions about online booking
What is online booking for a service business?
Online booking lets a customer book a job from a web page instead of by phone: they choose the service and a time, and the booking is confirmed. It takes bookings when nobody is free to answer the phone.
How much does it cost?
Business Genie plans start at $50 a month. The pricing page shows what each plan includes.
Take your first booking online
Business Genie is free for a month, with no credit card to start. The Business Genie team sets up your account and moves your existing data over for free. Plans start at $50 a month.
Tomorrow
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