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Frequently Asked Questions
Who can benefit from using Business Genie?
Business Genie was born out of a desire to simplify trades businesses. Our mission is straightforward: to create the easiest, most efficient software for small trades companies.
Are there any transaction fees?
We don't charge any fees for processing with PayPal, Venmo, Zelle, or Cash App. There is a transaction fee of 2.95% + $0.25 per transaction for credit card processing, 0.75% + $1.00 per transaction for ACH transactions, and a $30 monthly maintenance fee for the payment gateway.
Can I change my plan later?
Absolutely! You can upgrade or downgrade your plan at any time through your account settings in the app.
Is customer support available?
Yes, we offer customer support for all users. You can reach us via email, phone, or live chat for any assistance you may need.
Can I send invoices and estimates via text message?
Yes, Business Genie enables you to quickly send invoices and estimates directly to your clients via SMS or email, making your business operations more efficient.
Guides & How-To's
Guide to Online Invoicing with Business Genie
Learn how businesses using online invoicing get paid up to 50% faster with automated processes and secure payment options.
Read guide →Guide to Maximizing Cash Flow with Instant Payment Options
Discover how instant payment options improve cash flow, reduce administrative burden, and enhance customer experience.
Read guide →Guide to Integrating Estimates and Invoicing into Your Workflow
Streamline your workflow by integrating estimates and invoicing to increase productivity and improve financial management.
Read guide →Guide to Improving Decision Making with Automated Reporting
Implement automated reporting to enhance decision-making, operational efficiency, and regulatory compliance.
Read guide →Business Genie Use Cases
Small Contractor Use-cases
Business Genie Pro: Small Electrical Contractor
Detailed walkthrough for small electrical contractors on managing job scheduling and invoicing with seamless SMS integration.
View use case →Small Plumbing Company Use-Case Guide
Streamline on-site payments, improve customer satisfaction, and ensure data security for plumbing businesses.
View use case →Business Genie Ultimate: Small HVAC Service Team
Advanced scheduling, QuickBooks integration, and priority support for HVAC teams managing multiple daily service requests.
View use case →Use-Case Guide for Landscapers and Landscape Design Firms
Clear communication, efficient scheduling, and streamlined invoicing for landscape design teams.
View use case →Use-Case Guide for Landscapers and Landscape Design Firms
Optimize business operations for landscape design teams with efficient communication, invoicing, and scheduling.
View use case →Business Genie Ultimate: Small HVAC Service Team
Advanced scheduling, QuickBooks integration, and priority support for HVAC service teams managing multiple daily requests.
View use case →