Scheduling and invoicing for a small electrical contractor

A small electrical contractor runs two kinds of work on one schedule: short service calls, and panel and EV charger installs that wait days on equipment, the permit and the inspector. In Business Genie both go on each electrician’s row; installs are quoted with a deposit, hours are tracked by GPS, and the invoice goes out from the phone.

Two weeks at a small electrical contractor

Sample

Three electricians, two installs and the calls around them. Illustrative.

Today · Thursday, week 1

Service calls around the waits

How electrical work shapes the schedule

An electrical schedule has to hold two kinds of work at once and show who is where. A contractor’s week mixes short service calls (a dead circuit, a breaker that keeps tripping, a fixture) with installs that take a day or more and sometimes wait on a permit or an inspection, and a two-hour call can’t go to an electrician who is halfway through a panel swap.

The waits are where the calls fit. While an install waits on equipment, the permit or the inspector, the electrician on it is free for service calls, so the installs and the calls belong on the same rows of the same schedule.

Install visits

Scheduling and dispatch

Put each job on the schedule with its time window and how long it should take, and assign it to an electrician with dispatch. For an install that spans several visits, schedule each visit as it’s confirmed, including the return trip after inspection. Business Genie’s route optimization orders each electrician’s day automatically, splits jobs across electricians, and re-routes the day when a new call is added.

Dana’s panel upgrade, estimate to invoice

Sample
  1. $

    Estimate approved

    $2,400 · $720 deposit paid

    Mon, week 1

    Equipment and permit

  2. 1

    Visit 1: panel swap

    Scheduled 8:00–4:00 · Dana

    Thu, week 1

    Waiting on inspection

  3. 2

    Visit 2: return trip

    Scheduled 9:00–11:00 · Dana

    Wed, week 2

    Same visit

  4. Invoice sent from the phone

    $1,680 balance due

    Wed, week 2

$Estimate, deposit paid

Quoting installs with a deposit

A panel upgrade or an EV charger install needs a written price before you order the equipment. Send an estimate with a deposit; the balance goes on the invoice when the work is done. See estimates and proposals.

Dana’s panel upgrade · the estimate

Sample
Panel upgrade estimate$2,400
Dana’s proposal in the Business Genie app: $2,400, with a $720 deposit asked for up front. Sample data.
As scheduled, as worked

Tracking the hours

GPS time tracking records each electrician’s hours from the app. Job costing shows whether a job made money once its labor and materials are counted, which is how you find out that a fixed price on a type of install is too low.

Price an install on the visits you schedule for it, and the two can be checked against each other: when the hours tracked on a job keep running past its windows, the price for that kind of install is the thing to change.

As scheduled and as worked

Sample
Invoice

Invoicing and getting paid

When the work is done, the electrician sends the invoice from the phone before leaving. The customer can pay by card, Apple Pay, PayPal, Venmo or Cash App, and automated follow-ups go out from Business Genie. See invoicing.

Dana’s panel upgrade · the invoice

Sample
Panel upgrade estimate$2,400
Dana’s invoice in the Business Genie app: $2,400, less the $720 deposit, $1,680 due. Sample data.

Setting up an electrical contractor

Start with the week you have: your service calls and the installs you’re waiting on go on your electricians’ rows, and the next panel or EV charger quote goes out with a deposit.

Trial
One month free, with no credit card to start.
Setup
Free: the Business Genie team moves your customer list in. See pricing.
The app
iOS or Android on each electrician’s phone, and the web in the office.
Accounts
QuickBooks Online connected, if your books are kept there.
Plans
From $50 a month, with route optimization on every plan.

More for electrical contractors

Each column picks up one step of the walkthrough, under the same mark it has in the figure. For the whole of it, see Business Genie for electrical contractors.