Missed Call Revenue Calculator
Every missed call is a lost customer. See exactly how much revenue your business is losing from unanswered phone calls each month and year.
Calls that go to voicemail or are unanswered (avg: 5-15)
Your typical service call or job total
Percentage of callers that become paying jobs (industry avg: 30-40%)
Your Lost Revenue
You miss ~5 calls/day. At a 35% booking rate and $400 average job, that is 1.8 lost jobs per day. Automated text-back can recover ~40% of missed calls, saving $72,744/year.
Frequently Asked Questions
How much revenue do contractors lose from missed calls?
The average contractor loses $15,000-$45,000 per year from missed calls. With an average job value of $350-$500 and a 30-40% phone-to-booking conversion rate, each missed call costs $105-$200 in potential revenue. Most contractors miss 5-15 calls per week during jobs, driving, or after hours.
What percentage of missed calls call back?
Only 20% of potential customers who get voicemail will call back. The other 80% call the next contractor on their list. In field service, 85% of customers choose the first company that answers the phone. A missed call is almost always a lost customer.
How can I stop missing customer calls?
Three options ranked by effectiveness: (1) Automated call answering software like Business Genie that texts customers back instantly when you miss a call. (2) A virtual receptionist service ($200-$500/month). (3) Hiring a dedicated office person ($35,000-$45,000/year). Option 1 costs the least and works 24/7 including weekends.
What is missed call text-back?
Missed call text-back automatically sends an SMS to any caller you miss, within seconds. The text typically says something like "Sorry we missed your call! How can we help?" This keeps the lead engaged while you finish your current job. Business Genie includes this feature on all plans and can be customized with your business name and message.
Stop losing customers to voicemail
Business Genie automatically texts back missed calls in seconds. Free 1-month trial, no credit card required.
No credit card required