Appliance Repair Software Built for Service Pros
Dispatch techs faster, track parts across your fleet, and invoice customers on-site. Business Genie handles the business side so you can focus on fixing appliances.
Everything Appliance Repair Businesses Need
Smart Job Scheduling & Dispatch
Book service calls with appliance type and issue pre-logged. Dispatch techs with GPS routing to refrigerator repairs, washer fixes, and dryer maintenance. Drag-and-drop scheduling makes managing multiple crews easy.
Estimates & Professional Invoicing
Send professional quotes with diagnostic fees and parts costs. Include photos of damaged appliances. Get paid faster with mobile payments and automated reminders.
24/7 Online Booking
Customers book repair appointments online 24/7 by selecting their appliance type and issue. No more missed calls or lost revenue. Instant confirmations reduce no-shows by 50%.
Parts & Equipment Tracking
Track belts, motors, compressors, and control boards by appliance brand. Know what's in stock and on each service van. Set automatic reorder alerts so you never run out during a job.
Photo Documentation & Service History
Document appliance condition with before/after photos attached to each job. Build a complete service history that protects you from liability and helps with warranty claims.
Automated Customer Follow-Ups
Send reminders for seasonal maintenance and filter replacements. Automatically request reviews after completed repairs to build your 5-star reputation and attract more customers.
Perfect for All Appliance Types
Kitchen Appliances
- • Refrigerator repairs
- • Dishwasher service
- • Oven and range repairs
- • Microwave repairs
- • Garbage disposal installation
Laundry Appliances
- • Washer repairs
- • Dryer repairs
- • Combination units
- • Commercial laundry equipment
- • Stackable units
Specialty Appliances
- • Ice maker repairs
- • Wine cooler service
- • Freezer repairs
- • Trash compactor repairs
- • Built-in appliances
Commercial Units
- • Restaurant equipment
- • Multi-unit buildings
- • Hotel appliances
- • Property management contracts
- • Industrial appliances
Frequently Asked Questions
How does Business Genie help with appliance repair dispatching?
When a customer calls about a broken refrigerator or washer, you see all your technicians on a real-time map with their current location and availability. One click assigns the call to the nearest available tech. They get instant notification with the appliance type, issue description, customer address, and service history. GPS routing gets them there faster.
Can I track parts inventory for different appliance brands?
Yes. Business Genie includes parts inventory tracking organized by appliance type and brand. Track belts, motors, compressors, control boards—whatever you stock. Log parts used on each job, set reorder alerts, and see which parts are on each service van. Material costs automatically add to invoices.
Can customers book appliance repair appointments online?
Yes. The online booking portal lets customers select their appliance type, describe the issue, and choose an available time slot. Bookings flow directly into your schedule. You can require diagnostics fees upfront for first-time customers or offer immediate booking for existing clients.
How does Business Genie compare to ServiceTitan for appliance repair?
Business Genie offers 90% of ServiceTitan's core features (scheduling, dispatch, invoicing, payments, parts tracking) at a fraction of the cost, with no complex setup. It's designed for small to mid-size appliance repair companies who need powerful tools without enterprise pricing or steep learning curves.
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