Appliance Repair Software That Keeps You Running
Manage your appliance repair business from anywhere. Schedule service calls, dispatch techs, track parts, send estimates, collect payments, and follow up automatically. Built by techs, for techs who want to grow.
Everything Appliance Repair Techs Need to Run Their Business
Smart Job Scheduling & Dispatch
Dispatch technicians to refrigerator repairs, washer fixes, and dryer maintenance with GPS routing. Drag-and-drop scheduling makes managing multiple service calls across your territory easy.
Professional Invoicing & Payments
Send professional quotes with diagnostic fees, parts costs, and labor rates. Accept mobile payments on-site and get paid in days, not weeks.
24/7 Online Booking
Customers book appliance repairs online anytime by selecting their appliance type and issue. Instant confirmations reduce no-shows by 50%.
Route Optimization
Save time and fuel with intelligent routing. Automatically optimize daily routes for your entire team based on job locations and service priorities.
Parts & Inventory Tracking
Track belts, motors, compressors, and control boards by appliance brand in real-time. Set automatic reorder alerts so you never run out of critical parts during a job.
Automated Customer Follow-Ups
Send reminders for seasonal maintenance and filter replacements. Automatically request reviews after completed repairs to build your 5-star reputation.
Perfect for All
Appliance Types
Kitchen Appliances
- Refrigerator repairs
- Dishwasher service
- Oven and range repairs
- Microwave repairs
- Garbage disposal installation
Laundry Appliances
- Washer repairs
- Dryer repairs
- Combination units
- Commercial laundry equipment
- Stackable units
Specialty Appliances
- Ice maker repairs
- Wine cooler service
- Freezer repairs
- Trash compactor repairs
- Built-in appliances
Commercial Units
- Restaurant equipment
- Multi-unit buildings
- Hotel appliances
- Property management contracts
- Industrial appliances
How Business Genie Solves
Real Appliance Repair Challenges
Handle More Service Calls Without Adding Technicians
In appliance repair, time is money. Every minute your tech spends driving between jobs, hunting for parts, or filling out paperwork is a minute they are not generating revenue. Without smart dispatch and route optimization, your technicians waste hours zigzagging across town while service calls pile up.
Business Genie intelligent routing automatically assigns service calls to the nearest available technician and optimizes routes in real-time. GPS tracking shows exactly where each tech is, and the system considers drive time, traffic, and job complexity when assigning calls. Appliance repair businesses using Business Genie handle 35% more service calls per day with the same team.
Stop Losing Money on Parts You Forgot to Charge For
Every appliance repair business has the same problem: technicians fix the refrigerator, replace the compressor, but forget to add the part cost to the invoice. A $300 compressor becomes free labor. Over a month, these forgotten charges add up to thousands in lost revenue.
Business Genie parts tracking system logs every part used automatically. When your tech logs a compressor replacement on a job, the part cost instantly adds to the invoice, no manual entry required. You can track inventory by appliance brand and model, see which parts are on each service van, and set automatic reorder alerts.
Get Paid Immediately Instead of Waiting Weeks
The average appliance repair company waits 20-30 days to get paid on paper invoices. For a $400 refrigerator repair or $600 washer service, waiting weeks for payment creates serious cash flow problems. Meanwhile, you are paying technicians and restocking parts out of pocket.
Business Genie changes everything with on-site mobile payments. Your technician finishes the repair, creates a professional invoice with before/after photos and parts breakdown, and collects payment right there via credit card, ACH, Apple Pay, or Venmo. Most businesses see payment time drop from 20-30 days to under 5 days.
Build Your 5-Star Reputation to Win More Customers
In appliance repair, online reviews are everything. When someone refrigerator breaks, they Google appliance repair near me and call whoever has the best reviews. But asking for reviews is awkward, and most techs forget.
Business Genie automatically sends review requests after every completed job, making it easy for satisfied customers to leave 5-star reviews on Google, Yelp, and Facebook. The timing is perfect since customers get the request right after you have fixed their appliance. Businesses using our automated review system see 3x more reviews.
Frequently Asked
Questions
How does Business Genie help appliance repair businesses manage daily dispatching?
Business Genie shows all your technicians on a real-time map with their current location, availability, and scheduled jobs. When a customer calls about a broken refrigerator or washer, you can instantly assign the call to the nearest available tech with one click. They receive immediate notification with the appliance type, issue description, customer address, and complete service history. GPS routing ensures your techs take the most efficient routes between calls. Most appliance repair businesses handle 35% more service calls per day without adding staff.
Can I track parts inventory for different appliance brands and models?
Yes. Business Genie includes comprehensive parts inventory tracking organized by appliance type, brand, and model. Track belts, motors, compressors, control boards, thermostats, and any other parts you stock. You can log which parts are on each service van, record parts used on each job, and set automatic reorder alerts when stock runs low. Material costs automatically add to invoices, ensuring you never forget to charge for parts. The system also tracks part suppliers and pricing history for better purchasing decisions.
Can customers book appliance repair appointments online?
Absolutely. The online booking portal lets customers select their appliance type (refrigerator, washer, dryer, dishwasher, etc.), describe the issue, upload photos, and choose from available time slots. Bookings flow directly into your schedule with all details pre-logged. You can require diagnostic fees upfront for first-time customers or offer immediate booking for existing clients. Online booking works 24/7 even when your office is closed, capturing revenue that would otherwise be lost to voicemail.
How does Business Genie compare to ServiceTitan for appliance repair?
Business Genie offers 90% of ServiceTitan's core features (scheduling, dispatch, invoicing, payments, parts tracking, customer follow-ups) at a fraction of the cost, with no complex setup or lengthy implementation. It's designed for small to mid-size appliance repair companies who need powerful tools without enterprise pricing, multi-week onboarding, or steep learning curves. You can be up and running in hours, not months.
Is there a free trial for appliance repair businesses?
Yes! Business Genie offers a free 7-day trial with no credit card required. You can test all features including scheduling, dispatching, parts tracking, invoicing, online booking, and mobile payments before committing. Most appliance repair businesses see results within the first week.
Can my appliance repair technicians use the app in the field?
Yes. Business Genie works on any smartphone or tablet. Your technicians can view job details, access appliance service history, check parts inventory, create invoices with before/after photos, log parts used, collect payments, and update job status from anywhere in the field - even offline. When they reconnect, everything syncs automatically. The mobile app eliminates paperwork and speeds up payments dramatically.
Stop Losing Revenue to Disorganization
Join hundreds of appliance repair businesses already using Business Genie to grow.
No credit card required