Roofing Dispatch Software for Crews & Inspections
Coordinate inspection teams and install crews across multiple job sites. Know where everyone is and what's happening in real-time.
Everything You Need for Roofing Dispatching
Crew Locations
See all crews on a map: inspection teams, install crews, and repair teams. Know who's where at any moment.
Job Assignment
Assign inspection requests to the nearest available inspector. Send crews to job sites with one click.
Mobile Updates
Crews update job status from the field: arrived, in progress, complete. Real-time visibility into progress.
Storm Response
When storms hit, dispatch inspection teams quickly to assess damage. First to respond wins the job.
Customer Notifications
Customers get automatic updates when inspectors are en route and when work begins.
Crew Performance
Track jobs per crew, completion times, and customer ratings. Identify your best-performing teams.
Frequently Asked Questions
How does roofing dispatch software help with storm damage response?
After a major storm, speed matters—homeowners call multiple roofers, and the first to respond often wins the job. Business Genie shows you all your inspection teams on a map so you can dispatch the nearest available team immediately. As storm damage calls come in, you can assign them in seconds. Inspectors get push notifications with homeowner details and navigation. This rapid response helps roofing companies capture more storm damage work while competitors are still organizing.
Can roofing companies track multiple crews across different job sites?
Yes. The dispatch board shows all your crews: inspection teams, tear-off crews, install crews, and repair teams. You see their current location, which job they're assigned to, and their status (traveling, on-site, complete). This visibility lets you coordinate efficiently—you know when an inspection team will finish so you can assign them to the next call, or when an install crew is wrapping up so you can start the next project.
How do roofing crews update job status from the field?
Crew leads have the Business Genie mobile app. When they arrive at a job, they tap "arrived" and the system logs the time and location. As work progresses, they can update status and add notes. When complete, they mark the job done and can upload completion photos. All updates sync to your office dashboard in real-time, so you always know exactly where every project stands without calling around.
Do homeowners get updates when roofing crews are dispatched?
Yes. Business Genie can automatically notify homeowners when an inspector or crew is on the way. They receive a text with an ETA based on real-time travel time. When the crew arrives, another notification confirms they're on-site. This professional communication reduces "where are they?" calls and builds customer confidence in your company.
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