IndustriesRestoration
Restoration contractor software
Business Genie is restoration contractor software for jobs that arrive without warning. Add the call and the route re-orders around it, record crew hours with GPS time tracking, and see with job costing what each job cost you.
Plans from $50 a month · One month free · No credit card
One crew’s day, in booked order and as routed. A sample restoration day, simulated, beside this.
A restoration day, as booked
A restoration crew’s morning is a round of drying checks on the losses it already has open, each on a different day of its drying, and one set of equipment to pick up where a house reads dry. They are booked the way the job list sorts, oldest loss first, with the adjuster’s walkthrough of a kitchen fire at the time the adjuster gave. Driven in that order, the truck crosses town for every one.
- 1Dishwasher leak, reads dry on day 4Equipment pickup · Saguaro Blvd60 min
- 2Kitchen fire: walkthrough with the adjusterFire and smoke damage · Ironwood Ln90 min9:30 am–10 am
- 3Washing machine hose, day 4Drying check · Palo Verde Dr45 min
- 4Slab leak under the hall, day 3Drying check · Mesquite St45 min
- 5Water heater burst in the garage, day 2Drying check · Ocotillo Rd45 min
As booked: 1 h 21 min of driving, the last job done at 2:11 pm.
The same day, routed
Business Genie puts the day’s stops in the order that drives least, and keeps the time windows you promised and the length of every job.
In this sample the same 5 jobs take 49 min of driving instead of 1 h 21 min, and the last one is finished at 1:04 pm instead of 2:11 pm.
11:20 am, a supply line burst
A homeowner calls: the supply line under the kitchen sink let go, and water is across the kitchen floor and into the hall carpet. The crew promises to be there within the hour.
Add the job and Business Genie re-orders the rest of the day around it, keeping the time windows already promised. The crew gets turn-by-turn directions to the next stop.
In this sample the call is fitted in at 12:11 pm and the day is done at 5:26 pm. Taken straight after the job in hand, with the rest driven as booked, the day runs to 6:19 pm.
At the water loss
Stop 5 · Juniper Way · 240 min
Supply line burst under the kitchen sink.
Day 1 is the longest visit a water loss gets, and it sets up every visit after it: from tomorrow the house is a drying check on the route every day until each marked point reads as dry as a room the water never reached. The equipment is billed to the insurance carrier by the day it runs, and the daily readings and photos are what the adjuster pays against.
Day 1 at Juniper Way
Sample · simulatedThe four hours on site, step by step, on a moisture map: the sketch a restorer makes of every loss, with the floor plan, how far the water went and what the crew does about it. Sample house, simulated readings.
Step 5 of 5 · 3:36 pm–4:11 pm · 35 min
First readings logged
Every marked point is read and photographed: 88 at the wettest, in the drywall behind the sink cabinet. The same drywall in a bedroom the water never reached reads 11, and that is the goal. Those two numbers start the house’s drying log: the last row of the log below.
- Standing water
- Wet edge
- Pad out
- A hole per stud bay
- Air mover
- Dehumidifier
- Reading
- The wettest
- Dry room: the goal
The drying log behind the route
The readings are the restorer’s own record, taken each day with their moisture meter. What Business Genie does with the log is put each day’s check on the route as a job, with its length and its place in the day.
Five of today’s six stops are one day of a water loss that runs for days. One house a row, oldest loss first: the reading at its wettest point every day, falling toward the reading of a dry room. Thursday’s column is today’s route.
- Reading, once a day
- Goal: a dry room
- 5Today’s stop
- A check to come
- Air movers, dehumidifier: a day each
Stop 5 · 12:11 pm · Juniper Way · Kitchen drywall
Supply line burst, day 1: the house drawn above. The first reading in the kitchen drywall is 88, against 11 in a room the water never reached, with six air movers and two dehumidifiers running tonight. Its checks start tomorrow, and run until it reads 11.
- On the log tonight · 4 houses
- 18 air movers · 6 dehumidifiers
- On the log this week (sample)
- 58 air-mover days · 17 dehu days
Sample readings on a moisture meter’s 0–100 reference scale. Stop 3, the adjuster’s walkthrough, is not a water loss and has no row.
- The emergency call, dispatchedAdd a job and Business Genie re-orders the rest of the day around it; route optimization splits jobs across crews.Dispatch
- Crew hours from the phoneGPS time tracking records crew hours from the iOS and Android app.Time tracking
- What each job costJob costing sets what a job cost against what you charged for it.Job costing
Route your own restoration day
Put in your own jobs, how long each takes and the windows you promise, and Business Genie puts them in the order that drives least, and re-orders it when a call comes in.
The first month is free. The team sets up your account and moves your customer data over at no charge, and route optimization is on every plan.
Restoration jobs, and how long they take
The work a restoration business books, and how long each job takes once the crew is there. Business Genie keeps the length you set for each job when it routes the day.
- Drying check30–60 minDrying check×3
- Equipment pickup1–2 hEquipment pickup×1
- Fire and smoke damage1–2 hFire and smoke damage×1
- Storm damage1–4 hStorm damage–
- Water damage mitigation3–5 hWater damage mitigation×1
- Contents pack-out and cleaning3–8 hContents pack-out and cleaning–
- Mold remediation4–8 hMold remediation–
- Rebuild4–8 hRebuild–
Drying check
Moisture readings at the same marked points as the day before, the air’s temperature and humidity logged, and the air movers turned toward whatever still reads wet. Every day, until the house reads dry.
Equipment pickup
Final readings show every point at its drying goal, photos close the log, and the air movers and dehumidifiers go back on the truck for the next loss.
Fire and smoke damage
The house is walked with the insurance adjuster: how far the smoke travelled, which surfaces can be cleaned and which have to come out, what the soot is. Photos and notes go into the estimate.
Storm damage
A roof is tarped or a broken window boarded up to stop more water getting in, then what is already wet inside is extracted and dried like any other water loss.
Water damage mitigation
The emergency visit, the day the water gets in: stop it, take it up, and set the house up to dry where it stands, so what is wet can be saved instead of torn out.
Contents pack-out and cleaning
Belongings in the affected rooms are listed, photographed, boxed and taken to be cleaned and stored while the house is dried and rebuilt, then brought back.
Mold remediation
The area is sealed off in plastic under negative air, the moldy drywall and insulation are bagged and carried out, and what stays is HEPA-vacuumed and wiped down, ready for a clearance test.
Rebuild
Once the structure reads dry: new drywall where it was cut out, texture and paint, baseboard, flooring and cabinets, put back the way they were.
Questions about restoration contractor software
- Can Business Genie fit an emergency job into the day?
- Yes. When a job is added, route optimization re-orders the rest of the day around it, keeping time windows and job durations.
- Does it sync with QuickBooks?
- Yes. Business Genie syncs with QuickBooks Online.
- Who sets it up?
- The Business Genie team sets the account up and moves your data over at no charge.