IndustriesPest control

Pest control software for technicians on a route

Business Genie is pest control software built around route optimization: each technician’s stops in the shortest-drive order, inspections booked online, and invoices paid at the property — on the web and in the iOS and Android app.

Plans from $50 a month · One month free · No credit card

One stop, from above · Sample house

STREETBLOCK WALLTRUCKBATHLIVINGKITCHENBEDROOMBEDROOMGARAGEACPOOLPUMPCITRUS123456

Quarterly exterior service · 20–35 min on site

  1. 1Webs swept from the entry and the eaves
  2. 2Granules in the front beds
  3. 3Along the garage door’s bottom seal and corners
  4. 4The band along the foundation: up the wall and out onto the ground
  5. 5Patio door and the covered patio
  6. 6Around the AC pad

Outside only. Nobody needs to be home. Six of the sample day’s eleven stops are this.

Sample day · Pest control · 1 tech
In the order it was booked: 10 jobs, 1 h 19 min of driving, every window kept. Done at 2:24 pm.
7 am89101112 pm1234
Booked39.5 mi
Routed16.5 mi
Sample day, simulated: one tech, ten booked stops and one same-day call, on a half-mile street grid at 30 mph.

Tap a stop to see its walk at the house.

Six quarterly services, three booked for a time

Every stop in a pest control day is a walk round a house like the one above, and most of them are short: six of these ten are quarterly exterior services of 25 minutes or so, with nobody home. The three with a time are a rodent follow-up, a termite inspection and an initial service.

A pest control tech’s list is mostly quarterly services that came due this week, set down in the order they were entered, with the jobs booked for a time wedged between them: a rat follow-up first thing, a termite inspection the buyer’s agent set for the morning, a new customer’s first visit before noon. In that order the truck crosses the service area again and again between stops that take 25 minutes.

  1. 1Roof rats, attic traps to checkRodent follow-upCedar Ave25 min8 am–11 am
  2. 2Dog in the back yard, call aheadQuarterly serviceAgave St25 min
  3. 3Termite inspection for a home saleTermite inspectionIronwood Ln50 min9 am–11 am
  4. 4Crickets in the garageQuarterly serviceMesquite St25 min
  5. 5New customer, ants in the kitchenInitial servicePalo Verde Dr60 min10 am–12 pm
  6. 6Webs along the eavesQuarterly serviceOcotillo Rd25 min
  7. 7Mosquitoes around the poolMosquito treatmentDesert Willow Ct25 min
  8. 8Ants along the patioQuarterly serviceSaguaro Blvd25 min
  9. 9Two storeys, the eaves from a ladderQuarterly serviceJuniper Way30 min
  10. 10Roaches in the irrigation boxesQuarterly serviceMariposa Ln25 min

As booked: 5 h 15 min at the houses and 1 h 19 min on the road, 39.5 miles, the last stop done at 2:24 pm.

Ordered by the drive, the windows kept

Business Genie orders the day’s stops by the drive, and keeps the time windows customers were promised and the time each job takes.

In this sample the same ten stops take 33 min of driving instead of 1 h 19 min — 16.5 miles instead of 39.5 — with every window kept, and the last one is done at 1:18 pm instead of 2:24 pm.

With walks this short the drive is where a pest control day goes: between one house and the next the tech drives 8 min on average as booked, and 3 min routed. The 5 h 15 min at the houses is the same either way.

As booked1 h 19 min · 39.5 mi

As routed33 min · 16.5 mi

The sample day’s driving alone, stop to stop.

Pest control scheduling in Business Genie

A scorpion call at 11:20 am

A customer calls: her son found a bark scorpion on his bedroom floor this morning. She wants someone out today.

Add the job to the tech’s day and Business Genie re-routes the rest of it, keeping the windows already promised. The tech gets turn-by-turn directions to the next stop.

In this sample the tech fits the call in at 1:25 pm, inside its 12 pm–4 pm window, and the day is done at 2:15 pm. Taken straight after the job in hand, with the rest driven as booked, it runs to 3:29 pm.

1:25 pm–2:15 pm · 5 min drive in

At Sonoran Dr · the walk

Scorpion treatment · 40–60 min

Bark scorpions come in under doors and through gaps as thin as a card, and live in block walls and rock beds. The tech treats the foundation and the block wall, dusts the weep screed along the base of the stucco, and marks the gaps to seal: door sweeps and the garage door’s bottom seal.

From one scorpion call to a quarterly customer

Scorpions are rarely a one-visit job. The tech treats and marks the gaps, and the customer usually goes onto a recurring service, which is how most of a pest control book is built.

Sample · One customer’s year at the house

1

Today

Scorpion treatment

2

3 months

Quarterly service

3

6 months

Quarterly service

4

9 months

Quarterly service

Each of those visits comes due on a day like this one, and Business Genie orders that day by the drive. After each one it can send the customer an automated follow-up and a review request.

The first month is free, with no credit card. The team sets up your account and moves your customer list over at no charge, and route optimization is on every plan, from $50 a month.

A pest control technician with a pump sprayer treating along a window frame

From the inspection to the invoice

The route is the day; around it is the rest of a pest control job — the inspection someone books, the treatment it leads to, the invoice at the door. All of it in one app, on the web and on the phone your technicians carry.

  • After the 11:20 am call, the tech’s phone shows the re-ordered day with the new stop in it, and turn-by-turn directions to the next one.

    Route optimization in Business Genie

    Sample screen

Also in Business Genie: customer records, a customer portal, GPS time tracking, job costing, and automated follow-ups and review requests after the visit.

Questions about pest control software

Does pest control software route my technicians?
Business Genie does, on every plan. It orders each technician’s day automatically by the drive, keeps time windows and job durations, splits stops across technicians, re-routes when a job is added, and gives turn-by-turn directions.
Can customers book a pest inspection online?
Yes. Business Genie includes online booking, so customers can book an inspection or a service without calling the office.
How do pest control customers pay?
From the invoice, by card, Apple Pay, PayPal, Venmo or Cash App. Invoices and payments sync to QuickBooks Online.
How much does it cost, and is there a free trial?
Plans start at $50 a month. The first month is free with no credit card, and the Business Genie team sets up your account and moves your data over for free.