HVAC dispatch software
Business Genie is HVAC dispatch software for deciding which technician takes each call. The day’s repairs, installs and maintenance visits are split across your techs, each tech’s stops are ordered by the shortest drive, and an added no-heat call re-orders the rest of the day.
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Dispatching a cold morning
Dispatching a cold morning
On the first cold morning of the year an HVAC dispatcher is deciding who goes where next: who takes the furnace repair quoted yesterday, who is nearest the no-heat call that just came in, who is still in an attic on a duct cleaning. You dispatch from the office or the truck, on the web or in the iOS and Android app.
The furnace repair, assigned
The inducer motor quoted on Monday goes, by hand, to the tech whose truck has the motor on it, with the morning window the homeowner was given.
Every run in driving order
Route optimization orders each technician’s run by the shortest drive: the morning’s calls, the fall checks and the duct cleaning, each inside the window it was promised.
The no-heat call at 11:30
One tech is mid-repair across town, one is in an attic on a duct cleaning, one finishes a furnace eight minutes away. The call goes next on that tech’s run, and the rest of the run is routed around it.
On the phone, and on the clock
The job reaches the tech’s phone with turn-by-turn directions, and each technician’s hours are recorded with GPS, from the clock-in at the shop to the last house.
What else it does, in every trade: dispatch in Business Genie.
Questions about HVAC dispatch software
Does Business Genie assign HVAC calls to techs?
Yes. Assign a call to a technician yourself, or let route optimization split the day’s calls across techs and order each one’s stops.
Do HVAC techs get directions to the next call?
Yes. Each technician gets turn-by-turn directions to the next house in the iOS and Android app.
An HVAC job, from the quote to the follow-up
Business Genie runs the whole job, on the web and in the iOS and Android app. Each stage has its own page: the numbered stops are written for HVAC; the grey rings are the same stage for every trade.
The trade
HVAC software- 1
Quoted
HVAC estimate software - 2
Scheduled
HVAC scheduling software - 3
- 4
Invoiced
HVAC invoicing software - 5
Followed up
HVAC CRM software
Next · your own jobs
Your HVAC jobs, free for a month
No credit card to start. The team sets up your account and moves your customer data over at no charge. Plans start at $50 a month after the trial.
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