Business Genie vs ServiceM8

ServiceM8 prices its plans by the number of jobs you run a month, with unlimited users on its paid plans; Business Genie plans start at $50 a month, with route optimization on every plan.

Business Genie is field service management software for contractors, built around route optimization — schedule and route your crews, then invoice and get paid, on the web and in the iOS and Android app.

A month of jobs, and where ServiceM8’s allowances fallSample month · 22 working days

177 jobs

Business Genie
Plans from $50 a month. What each plan includes
ServiceM8
Past Growing’s 150 jobs. The next listed allowance is Premium’s 500, at $149 a month.
  1. Day 1
    8
  2. Day 2
    17
  3. Day 3
    24
  4. Day 4
    32
    Free · $0/mo
    30
  5. Day 5
    41
  6. Day 6
    48
  7. Day 7
    56
    Starter · $29/mo
    50
  8. Day 8
    64
  9. Day 9
    73
  10. Day 10
    80
  11. Day 11
    89
  12. Day 12
    97
  13. Day 13
    104
  14. Day 14
    112
  15. Day 15
    121
  16. Day 16
    129
  17. Day 17
    136
  18. Day 18
    145
  19. Day 19
    153
    Growing · $79/mo
    150
  20. Day 20
    160
  21. Day 21
    168
  22. Day 22
    177

What each one costs

Business Genie

From $50a month

The first month is free and needs no credit card. Each plan and what it includes is on the Business Genie pricing page.

ServiceM8

Priced by the jobs you run a month. The marked line is the sample month above: 177 jobs.The marked line is the sample month’s count; it moves with the slider.

ServiceM8 plans by jobs a month, as listed
PlanJobs a monthPrice
Freewith 1 user30$0/mo
Starter50$29/mo
Growing150$79/mo
177jobs · the sample month
Premiumwith job costing500$149/mo
Premium Plus1,500+$349/mo

Prices in US dollars, as published on ServiceM8’s site, checked September 2026. Text messaging is free on the paid plans and 10c per SMS on Free.

Business Genie and ServiceM8, row by row

They differ in three places: what a plan’s price counts, where job costing sits, and which payment methods your customers can use. Online booking, QuickBooks Online, iOS and Android apps and a free trial are on both.

Where Business Genie and ServiceM8 differ
Where they differBusiness GenieServiceM8
Starting priceFrom $50/monthBusiness Genie pricing$0/month (Free: 1 user, 30 jobs); paid plans from $29/month (Starter, 50 jobs)
PaymentsCard, Apple Pay, PayPal, Venmo, Cash AppPayments in Business GenieNo Venmo, PayPal or Cash App
Job costingYesJob costing in Business GeniePremium plan ($149/month)

Where they match

Online booking
Both list online booking.Online booking in Business Genie
QuickBooks
Both connect to QuickBooks Online.The QuickBooks Online sync
Mobile apps
Both have iOS and Android apps (ServiceM8’s Android app is its reduced ServiceM8 Lite); Business Genie also runs on the web.
Free trial
Both offer one; Business Genie’s is a month.

Where ServiceM8 may suit you

ServiceM8 lists these, and if one of them matters most to how you work, it may be the better fit.

  • Offline mode in the ServiceM8 app, for work where there is no signal.
  • Unlimited users on every paid plan.
  • Asset management from the Growing plan.
  • Proposals with digital signatures from the Growing plan, and knowledge base tools from Premium.
  • The Free plan, if you work alone and run only a few jobs a month.

Route optimization on every Business Genie plan

It orders each day’s jobs automatically, re-routes the rest of the day when a job is added, splits jobs across technicians, keeps appointment time windows and job durations, and gives turn-by-turn directions to the next job.

ServiceM8’s plans count a month’s jobs; route optimization puts each day’s jobs in order. Below is one sample day, the Thursday on the app screen, as booked and as routed.

One sample day, routed
As booked35.3 miAs routed
25.5 mi

Sample · the Thursday on the app screen, to scale

A sample day of five jobs: 25.5 miles of driving in the order Business Genie puts them, against 35.3 miles in the order they were booked, 9.8 miles shorter.

One day’s route in the Business Genie app, with sample jobs.

Business Genie vs ServiceM8: common questions

How does Business Genie pricing compare to ServiceM8?

ServiceM8 has a free plan for 1 user and 30 jobs a month; its paid plans go from $29 a month (Starter) to $349 a month (Premium Plus), priced by the number of jobs a month with unlimited users. Business Genie plans start at $50 a month. Which costs less depends on how many jobs you run and how many people you have.

Does ServiceM8 work offline?

Yes. ServiceM8 lists offline access for its app, which helps in areas with poor signal. Its official pages don’t say whether ServiceM8 Lite, its Android app, works offline.

Is ServiceM8 available in the US?

Yes. ServiceM8 has a US site with pricing in US dollars; its pricing and features may vary by region. Business Genie is based in Mesa, Arizona.

Does ServiceM8 charge by the job?

ServiceM8’s plans are set by job volume: Free covers 30 jobs a month, Starter 50, Growing 150, Premium 500 and Premium Plus 1,500 or more.

Can I switch from ServiceM8 to Business Genie?

Yes. Setup is free, and the Business Genie team migrates your data for you. You can run the free month alongside ServiceM8 before you cancel anything.

Switching from ServiceM8 to Business Genie

Setup
Free. The Business Genie team sets up your account.
Your data
Moved over for you by the Business Genie team, at no charge.
Free month
No credit card. Keep ServiceM8 running until you’re sure.

This page is published by Business Genie. ServiceM8 details reflect ServiceM8’s published US pricing and feature pages; pricing may vary by region. Business Genie details reflect our current plans. ServiceM8™ is a trademark of ServiceM8 Pty Ltd. Business Genie is not affiliated with or endorsed by ServiceM8 Pty Ltd.