Business Genie
Feature

Smart Dispatching

Dispatch the right tech to every job

See your entire team on a map, dispatch jobs with one click, and optimize routes automatically.

Key Benefits

Live map view of all technicians

One-click job assignment

Skill-based dispatching matches techs to jobs

Real-time job status updates

Emergency dispatch prioritization

Workload balancing across the team

How Contractors Use Smart Dispatching

1

Emergency Calls

See who's closest and available. Dispatch emergency calls to the nearest technician instantly.

2

Skill Matching

Complex jobs go to experienced techs. Simple maintenance to newer team members.

3

Real-Time Tracking

Know exactly where every technician is. Give customers accurate arrival times.

Frequently Asked Questions

Can I see where my technicians are in real-time?

Yes! The dispatch board shows a live map with each technician's current location, updated in real-time.

How does skill-based dispatching work?

You can tag technicians with their skills (electrical, plumbing, etc.) and certifications. Jobs are matched to qualified techs automatically.

Can technicians accept or decline jobs?

You can configure whether techs can decline jobs or if assignments are automatic. Either way, they're notified instantly.

Ready to Try Smart Dispatching?

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