Job dispatching for contractors

Job dispatching in Business Genie is done by route optimization: it splits the day’s jobs across your technicians, orders each tech’s day by the shortest drive, and keeps the appointment windows you promised. Each tech opens the next job in turn-by-turn directions from the iOS or Android app.

How jobs are dispatched in Business Genie

When a new job comes in mid-day, route optimization re-orders the rest of the day around it, so no one rebuilds the schedule by hand.

Tuesday’s jobs, dispatchedSample data

The day’s jobs split across your technicians, each in the order that drives least.

  1. Split across your techs

    The day’s jobs are divided across your technicians, not just ordered for one.

  2. Ordered by the shortest drive

    Each technician’s jobs are put in the order that needs the least driving.

  3. Re-dispatched mid-day

    When a new job comes in, the rest of the day is re-ordered around it.

  4. Directions to every job

    Techs get turn-by-turn directions to each job from the app.

Job dispatching, answered

Each answer beside the page’s Tuesday, stopped at the moment it is about. Sample data.

What is job dispatching?

Dispatching is deciding which technician does which job, in what order, and getting them there. Done by hand it is a whiteboard and a phone; done in software it is the schedule, the route and the directions in one place.

Does Business Genie split jobs between technicians?

Yes. Route optimization splits the day’s jobs across your technicians and orders each one’s day by the shortest drive, keeping appointment windows and job lengths.

Is it an add-on?

No. Route optimization, which does the dispatching, is on every plan.

  • Route optimizationEvery plan
  • DispatchingDone by route optimization
  • PlansFrom $50 a month
  • Free trialOne month, no credit card
See every plan

Where dispatching sits in a job

Drawn as a route, a job in Business Genie has eleven stops, from the quote to the follow-up. Dispatching is the fourth, and the one where the job leaves the pile: it goes on one technician’s run, and the others’ runs go their own way. Every stage is part of the same software, on the web and in the iOS and Android app. Job dispatching works with dispatch, route optimization, scheduling and the mobile app.

  1. 1
  2. 2
  3. 3

    Scheduled

  4. 4

    Dispatched

    You’re here

  5. 5
  6. 6
  7. 7

    Invoiced

  8. 8
  9. 9

    In the books

  10. 10
  11. 11

    Followed up

The job so farStill ahead, or another tech’s runAll features

Dispatch software by trade

Pages on dispatch software for HVAC, plumbing, electrical and roofing contractors.

Dispatch your own crews, free for a month

No credit card to start. The Business Genie team sets up your account and moves your existing data over for free. Plans start at $50 a month.

Marco’s Tuesday, as it reaches his phone4 jobs · 5.5 mi as routed · Sample data